Financing

Behind Yum Brands’ effort to make technology an ever-present part of its business

The owner of KFC, Pizza Hut, Taco Bell and Habit Burger both acquires and develops technology to make the lives of its customers and employees easier. Here’s how the company is doing it.

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Financing

Crumbl does business lunches, body wash and Jimmy Fallon

The Bottom Line: Coming off some of the first real sales challenges in its seven-year history, Crumbl is wrapping up a 2024 full of aggressive marketing, including a rebrand, television appearances and even branded soap.

Technology

How third-party delivery became indispensable

Tech Check: Thanks to lower prices and a growing list of features, DoorDash and Uber Eats are becoming hard for customers to quit. That has made them an inevitability for restaurants.

Marketing

Here are the worst pitches for coverage we fielded in 2024

Reality Check: We appreciate all the assistance that was offered for developing stories. Some far, far more than others.