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Financing

As frustration mounts, Subway operators appeal to shareholders

A group of franchisees has appealed directly to Elisabeth DeLuca, widow of cofounder Fred DeLuca, over a list of concerns as operator angst at the chain continues to mount.

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Financing

Last quarter’s big winner: Higher menu prices

The Bottom Line: Other winners included Potbelly and third-party delivery, while Freshii, quick-service pizza and lower-income consumers were left out.

Financing

For Starbucks, unspent gift cards become a big business

The Bottom Line: As customers returned to Starbucks, revenue from unspent gift cards did, too, providing the coffee giant with a weird and profitable source of funds.

Technology

At a Cleveland CloudKitchens, operators say they were set up to fail

The chefs came to Carnegie Food Hub to grow their businesses. They left discouraged and in the red. It’s part of a pattern at CloudKitchens facilities nationwide.