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At Togo’s, a new operating model brings new prospects for growth

The sandwich chain, which had long struggled with a need to close units, is poised to add the most locations in years after a shift to a new, faster service model. By Jonathan Maze on Jul. 21, 2021

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Starbucks sets out to redefine restaurant tech (again)

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Why Starbucks needs to change its marketing

The Bottom Line: Brian Niccol’s early vision for his new company included an important comment: “We won’t let others define who we are.” That’s a key change for the coffee shop giant.