Peeling back the mystery of Cracker Barrel CEO Sandy Cochran
The long-serving family dining chain leader has kept her head down and her sights forward, despite the distractions of a 10-year takeover attempt and setbacks in the search for a fresh growth opportunity.Restaurant Business Exclusive Content
Financing
The labor situation is better, but for how long?
The Bottom Line: The supply of workers is strong enough that restaurant chains can expand hours and go on hiring sprees. But limits on immigration could stop that.
Financing
Focus on dine-in customers, even as more opt for takeout
The Bottom Line: Data from Technomic shows that dine-in service builds equity with customers. So restaurant chains should not ignore it, even if most business walks out the door.
Financing
Social media is changing the restaurant industry
The Bottom Line: From the success of brands like Crumbl and Dave’s Hot Chicken to the struggles at Starbucks and McDonald’s, social media is playing a massive role in how consumers view chains.