Marketing

The Keith Lee Effect extends way beyond one TikTok restaurant critic

Once the domain of newspapers and magazines, restaurant criticism has spread to social media, where both reviewers and reviewees have the potential to become viral superstars.

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Financing

As Trump 2.0 starts, another round of inflation may loom for restaurants

Threatened tariffs on Mexico, Canada and China could have a widespread impact on the industry, as could immigration restrictions, just as the environment normalizes.

Emerging Brands

Riko's Pizza hopes to build on its early success

The Connecticut-based tavern-style pizza chain that was created because its owner had some space to fill just hired a new president in Carl Bachmann and is intent on taking the next step.

Technology

The future of restaurant loyalty may be app-less

Tech Check: More restaurants are bypassing loyalty apps and going straight for what really matters: the data. Will customers care?