Operations

Ghost kitchens unlock big-city real estate for casual dining

Chains like Cracker Barrel and Chili’s are using small-format kitchens to go places they couldn’t before.
Cracker Barrel's first-ever urban location is in a ghost kitchen. / Illustration by Restaurant Business

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Technology

Pipedream wants to take restaurant pickup underground

The startup uses robots and tunnels to move food from kitchen to car. It believes it can one day connect entire cities.

Financing

As CosMc's takes off, McDonald's operators want a piece of the action

The Bottom Line: But where that action should take place is the question. Many operators believe the brand should be a testing ground for McDonald's own beverage program.

Financing

Bad weather returns as a restaurant sales problem

The Bottom Line: Snow and cold in January kept customers from visiting restaurants. Here's why this might be a bigger influence in the future.