Restaurants are tired of answering the phone
Here's how some are working to redirect time-consuming calls as they take on more digital business.Photo illustration by RB Staff
Restaurant Business Exclusive Content
Food
Bowls and sandwiches continue to dominate menus
Mendocino Farms and Rush Bowls launch new items; chicken sandwiches keep on coming at Jollibee and Jack in the Box; Panera layers carbs on carbs; and comfort foods take on fall flavors.
Financing
Restaurants head into fall with strong sales and big challenges
Sales have recovered early and valuations are up. Yet the industry continues to face labor and supply challenges, which are driving prices up and could make for a long winter, says RB’s The Bottom Line.
Workforce
Why workers can't stand restaurants
Quitting has soared to historic levels in recent months, and the exodus might have more to do with stress than pay, says RB's Reality Check.