Panera Bread launches first ever city-wide delivery in Louisville

Louisville is now the first place in the nation to receive city-wide delivery from Panera Bread. The company launched its campaign this week, claiming 80 percent of the city's workforce can now get salads, sandwiches, and bowls delivered to their office.

Panera revolutionized the ordering process in 2014 with the launch of Panera 2.0, a system that allows customers to customize their order and pay through a digital platform. As part of Panera 2.0, the St. Louis based company launched delivery.

Now, the company is expanding the delivery platform--launching city-wide delivery in Louisville this week.

"This is the first time in Panera's history when we've said, we're going to deliver to everyone that's within a radius of our cafes," said Panera's Executive Vice President Blaine Hurst.

As the former vice-chairman and president of Louisville based Papa Johns, Hurst thought Louisville would be a great place to launch city-wide delivery.

"I'm from here -- or I feel like I'm from here, I lived here longer than I've lived in any other city in my life -- we said let's do it in Louisville. It's a great city, its great town," said Hurst. "This is going to be a great place to prove our ideas."

As part of the launch of city-wide delivery this week, Panera will now reach most of Metro Louisville homes and businesses.

Read the Full Article

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Financing

Despite their complaints, customers keep flocking to Chipotle

The Bottom Line: The chain continued to be a juggernaut last quarter, with strong sales and traffic growth, despite frequent social media complaints about shrinkflation or other challenges.

Operations

Hitting resistance elsewhere, ghost kitchens and virtual concepts find a happy home in family dining

Reality Check: Old-guard chains are finding the alternative operations to be persistently effective side hustles.

Financing

The Tijuana Flats bankruptcy highlights the dangers of menu miscues

The Bottom Line: The fast-casual chain’s problems following new menu debuts in 2021 and 2022 show that adding new items isn’t always the right idea.

Trending

More from our partners