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Biography

Julianne Pepitone

Articles by
Julianne Pepitone

Page 1
Operations

Navigating the tricky world of charitable giving

How restaurant operators can make charity an important part of the business without allowing it to take over.

Food

Marketing meatless

Operators are finding ways to draw a wider range of diners to alternate proteins.

More off-premise business has meant fewer drink sales for many. Here’s how three operators are recouping those orders.

Many independents and smaller operations using waitlist management apps stick to a basic model—and those off-the-shelf options still seem to be helping business.

Concepts can expand their customer base by shipping signature foods nationwide. But logistics such as quality control and the expense pose a high entry barrier.

To stay relevant and help ensure information resonates, operators are modernizing training to educate employees in the same ways they are consuming other content.