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Lisa Jennings

Executive Editor

Articles by
Lisa Jennings

Page 5
Operations

Why José Andrés believes restaurants are anchors of hope

The restaurant industry is very powerful—if it can embrace the power of food as an agent of change, Jose Andres said at the National Restaurant Show on Monday.

Operations

Flynn Group makes another international acquisition

Flynn Group LP has acquired Wendy's restaurants in New Zealand. The largest franchise operator in the world, Flynn already owns rights to develop the burger brand in Australia.

Operations

Raising menu prices is not the only way to make a profit

Optimizing menu performance and working with group purchasing organizations can boost profitability, according to a session at the National Restaurant Show.

Operations

How humans and robots get along at Steve Ells' Kernel

At the National Restaurant Show on Sunday, executives from the groundbreaking concept created by Chipotle's founder shared how listening to workers and using their ideas can lower turnover and fundamentally improve the quality of food.

Operations

Even Keith Lee agrees Chipotle has a portion-size problem

Rants about Chipotle's portion shrinkage are viral on TikTok, but the fast-casual chain insists nothing has changed and guests can just ask for more.

Operations

The 10 largest fast-casual restaurant chains by sales

The fast-casual segment had a strong 2023 in terms of sales, boosted by unit growth and menu pricing.

Operations

Struggling BurgerFi shutters 8 more restaurants

After closing 14 units last year, the fast-casual burger chain continued "right-sizing" its portfolio in the first quarter, when its same-store sales plunged 13%.

Workforce

Southern Smoke Foundation plans to double its no-cost mental health services for foodservice workers

The Behind You program by the Southern Smoke Foundation will connect those in the food-and-beverage industry to mental health services in five more states. The nonprofit hopes to raise $1 million this year for the expansion.

Operations

Tampa's Brocato's Sandwich Shop files bankruptcy citing lingering debts from pandemic

Known for its Cuban sandwiches and devil crabs, the 76-year-old Brocato's Sandwich Shop will continue to operate during the reorganization as it finds financial footing.

Leadership

How Jaguar Bolera creator Robert Thompson is trading on joy

As the first location of the eatertainment concept prepares to open this week, this veteran of the segment is looking to grow his multi-brand portfolio under the umbrella Joy Trade. He's on the hunt for acquisitions.

Operations

Playing the reservation game

Nancy Kruse and Lisa Jennings discuss restaurant reservation scalpers, cancellation fees and what to do when you can't get into the hottest concept in town.

Financing

Earnings roundup: One Group, Topgolf, Potbelly, Chuy's, PFG, Bombshells, Olo, Toast

A look beyond the most recent results for big restaurant brands shows customers cutting back nearly across the board.

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