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Benbria

Benbria

Loop® by Benbria® Corporation is an omni-channel customer engagement platform that helps brands to enhance the customer experience. By leveraging the customer’s preferred choice of communications, be it texting, web chat, native app, email, or kiosk, Loop® allows customers to communicate directly with a brand to make a request, express a concern, or provide a compliment before, during, and after their visit. Resolving guests’ concerns and requests in real-time helps brands to improve customer satisfaction, save at-risk customers, increase revenue, and drive repeat visits.

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Operations

How to reduce operational costs in your restaurant

With customer preferences continuously changing and competitors introducing new offerings, the only way to truly cater to your customer’s needs is by listening to them and implementing changes based on their feedback.