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Technology

Ghost kitchens prove a dead end for many restaurants

Independent operators say the delivery-only business is more difficult than it’s cracked up to be. Their challenges have led providers to rethink their strategy.

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Financing

Low-income consumers were hit hard this summer, but gas prices are helping

The Bottom Line: Several restaurant chains have indicated challenges with lower-income consumers as inflation has increased. But lower gas prices are making things better.

Leadership

Brinker CEO Kevin Hochman wants to make Chili’s fun again

He’s spent his first months on the job asking field-level staff and even suppliers what the brand should do differently. It's resulted in an avalanche of fresh ideas.

Operations

The nation is mobilizing to battle hunger. Where are the restaurants?

The White House Conference on Hunger, Nutrition and Health was largely missing a key participant: the restaurant industry.