How chains are mining a ‘gold rush’ of customer data
As transactions increasingly shift to digital channels, restaurants are learning more about their guests than ever.Illustration: Restaurant Business staff/Shutterstock
Restaurant Business Exclusive Content
Food
Going local may help untangle meat supply chain kinks
Sourcing beef and pork from smaller local producers will alleviate some supply chain headaches. And it’s not necessarily more expensive.
Financing
Sweetgreen’s valuation is already higher than Wendy’s and Papa John’s
The Bottom Line: IPO investors have made newly public chains more valuable than other concepts with much longer track records.
Workforce
Are restaurant cashiers headed for extinction?
Reality Check: The job of taking orders and settling bills may be one of the tech boom's first casualties or major benefits, depending on your perspective.