How chains are mining a ‘gold rush’ of customer data

The Bottom Line: The cookie chain’s franchise disclosure document shows some opportunities and challenges among its franchisee base. But it also shows why it’s important to pay attention to how a brand reports its numbers.

Despite a nationwide slump in wine sales, wine-centric casual-dining chains like Sixty Vines and Postino are booming. Here’s their recipe for success.

Stephen Starr's company has nine concepts on the Top 100 list of top-performing independent restaurants, more than any other operator. But he says if he had to start over now, he's not sure he could build what he built.