OPINIONTechnology

Ready or not, here come the robot drive-thrus

Tech Check: More chains are using AI voicebots to take orders, believing they’ll help boost efficiency and sales. But is the technology ready for prime time?

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Financing

For McDonald's, an already strange year ends on a stranger note

The Bottom Line: The fast-food giant is again the recipient of unwitting publicity, this time over the capture of the alleged killer of United Healthcare’s CEO.

Emerging Brands

How Tony Gemignani is growing an agnostic pizza empire

In an increasingly polarized world, Tony's Pizza Napoletana in San Francisco is a place where the most rabid fans of New York, Roman, Detroit or any other style of pizza can dine together. It's an idea owner Tony Gemignani plans to grow with Slice House.

Food

Potbelly expands core menu without overcomplicating things

Behind the Menu: Four new sauces, two sandwiches and two toppings provide more choice and encourage customization without burdening operations.