Why Grubhub fell behind
The company's outsize presence in big cities held it back while its competitors soared during the pandemic.Grubhub has faced challenges in key markets like New York City. / Photograph: Shutterstock
Restaurant Business Exclusive Content
Food
Bread rises to new status on menus
Innovation comes to the breadbasket, as restaurants upgrade service, variety and quality.
Financing
After years of declines, McDonald’s plans U.S. unit growth this year
The Bottom Line: The company has not added locations since 2014. After closing another 239 locations in 2021 it has the smallest number of units in 20 years.
Workforce
Are restaurants sleeping through a new labor crisis?
A big union's penetration of Starbucks after 30 years of failed efforts to organize restaurant chains has largely been shrugged off as one brand's problem, and a minor one at that. That under-appreciation could be a big mistake.