Restaurant Rewind

`Those who don’t know their history are destined to relive it', to riff on the words of a famed philosopher. For anyone in the restaurant business, that oft-quoted saying may be more of a heartening promise than a dire admonition. The industry’s past is packed with tales of scoundrels and heroes, big thinkers and pinheads, colossal successes and dismal failures, breakthrough moves and self-inflicted destruction. Few soap operas pack as much color and drama. Yet those yellowed snapshots provide insights relevant to the challenges of today. Join Peter Romeo, a 41-year veteran of the business with a penchant for restaurant history, as he explores those pivotal moments from the past. 

Operations

Why the automat has inspired so many modern copycats

Restaurant Rewind: The lemon meringue pie helped, but it really was an early flash of price-cutting technology.

Operations

What Starbucks has tried and scrapped over the years

Restaurant Rewind: The coffee giant has explored a wide array of secondary businesses, only to refocus on its core operation.

Restaurant Rewind: Determining when patrons will balk at an increase is older than forks. Here are some of those past telling instances.

Restaurant Rewind: Allegations of personal use have grounded more than a few high flyers.

The dining counters of the budget-priced retailer were a stage for history and the introduction of dining out for many.

Restaurant Rewind: Hardee's well-timed tweet last week echoes two of the restaurant industry's greatest marketing moments.

Restaurant Rewind: Here's the little-remembered saga of the casual-dining pioneer that gave us fried ice cream.

How Pizza Hut landed an unlikely pitchman, the late Mikhail Gorbachev.

Restaurant Rewind: Ernie Royal was a quiet pioneer in changing racial attitudes. Here's why he should never be forgotten.

Restaurant Rewind: The onetime marketing superstars have lost the spotlight to food, guests and less-controversial employees. The spokesfigures' past may explain why.

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