How a bubble tea fan became a master franchisee who is ‘brewing happiness’ across the U.S.

Anchal Lamba opened her first Gong cha location in 2014 and now operates 69 stores with more to come.

Anchal Lamba is a master franchisee with Gong cha, a bubble tea concept that originated in Taiwan and is quickly expanding across the U.S. Lamba is just over 30, but she already operates 69 locations of Gong cha in states ranging from New York to Texas.

She became a bubble tea fan as a teenager, when her family made weekly trips to an Asian community in Flushing, N.Y. to score the now-popular drinks, and many of her franchisees are former customers and fans, too.

Anchal Lamba
Anchal Lamba

Listen as Lamba describes the differences between bubble tea, milk tea, slushes and other variations of the 50 or so customizable drinks at Gong cha, and how she sticks to the mission of “brewing happiness” as she expands the concept.

Subscribe on Apple Podcasts

Subscribe on Spotify

Also, we are now on Alexa. Log into your Amazon account, look for “Menu Feed podcast” to enable the skill. Once it’s enabled all you need to do to listen is say, “Alexa, play ‘Menu Feed.’” You may also enable the daily short news podcast “RB Daily” by searching for the RB Daily podcast.

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.


Exclusive Content


4 things we learned in a wild week for restaurant tech

Tech Check: If you blinked, you may have missed three funding rounds, two acquisitions, a “never-before-seen” new product and a bold executive poaching. Let’s get caught up.


High restaurant menu prices mean high customer expectations

The Bottom Line: Diners are paying high prices to eat out at all kinds of restaurants these days. And they’re picking winners and losers.


Podcast transcript: Puttshack CEO Joe Vrankin

A Deeper Dive: The chief executive of the minigolf-centric restaurant chain discusses how the chain focuses on higher-quality games and food.


More from our partners