Consumer Trends

America's favorite full-service Italian chains

Maggiano’s Little Italy held on to the top spot.
maggiano's
Photograph courtesy of Maggianos

Maggiano’s Little Italy held on to the top spot as consumers' favorite Italian FSR chain. Parent company Brinker International is looking to take the chain into new locations, “both traditional and nontraditional,” Brinker CEO Wyman Roberts said. He noted that the concept recently opened its first restaurant in an airport.  

Italian (FSR)Service & HospitalityUnit Appearance & AmbianceFood & BeverageConvenience & TakeoutValueOverall Score
Maggiano's Little Italy67.6%60.9%56.2%57.5%47.5%57.4%
Mellow Mushroom64.2%58.5%57.1%59.3%47.2%57.0%
Carrabba's Italian Grill68.1%58.8%55.7%57.1%44.3%56.2%

Source: Technomic Ignite consumer data; scores represent the percentage of respondents who strongly agree with the statements, on a scale of 1 to 5.

Learn more about America's Favorite Chains.

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Financing

Reassessing McDonald's tech deals from 2019

The Bottom Line: The fast-food giant’s decision to end its drive-thru AI test with IBM is the latest pullback away from a pair of technology acquisitions it made five years ago.

Operations

Trend or fad? These restaurant currents could go either way

Reality Check: A number of ripples were evident in the business during the first half of the year. The question is, do they have staying power?

Financing

Starbucks' value offer is a bad idea

The Bottom Line: It’s not entirely clear that price is the reason Starbucks is losing traffic. If it isn’t, the company’s new value offer could backfire.

Trending

More from our partners