Consumer Trends

Customer nightmares of the week: Good taste gone wrong

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The take-and-bake pizza chain saw a steep drop in sales from customers on SNAP benefits, just as weather and consumer concerns hit restaurants.

Thanks to a sign-up process that is baked into its operations, 92% of transactions at the fast-growing drive-thru coffee chain come from known guests.

Executive Summary: In other restaurant leadership news of the week, Brixx Wood-Fired Pizza named a new president and executive team.

Tech Check: If you blinked, you may have missed three funding rounds, two acquisitions, a “never-before-seen” new product and a bold executive poaching. Let’s get caught up.