Today’s diners may be more tech-savvy than ever, but most (77%) still tend to order the old-fashioned way: inside the restaurant, from an employee, according to Technomic’s Q2 2019 Consumer Update Report. That said, they do turn to tech at least sometimes. A significant portion of restaurant customers order online at least once a month (35%), the report found—including via third-party delivery services.
Click through to see how customers are ordering today, and where operators might want to consider investing in the space.