Full service keeps sliding in 2018

It was a tough year across the full-service space—for casual-dining players.

Top 500

The continued decline of full service was evident, especially in the 0.6% decrease in unit growth. Casual dining in particular was hurting, posting a 1.5% drop in units. The bright spot for full service was fine dining, which saw growth in both sales and units. While it makes up just under 5% of full service, fine dining continues to appeal to a certain set of consumers, especially the expense-account crowd.

Full-service sales growth by segment:

  • 1% — Top 500 overall full-service sales growth
  • 0.4% — Top 500 casual-dining sales growth
  • 2.1% — Top 500 family-dining sales growth
  • 5.3% — Top 500 fine-dining sales growth

Casual Dining

2018 RankChain Name2017 US Sales ($000)2017 US Units
16Olive Garden$3,938845
17Buffalo Wild Wings$3,8331,206
21Chili’s Grill & Bar$3,527*1,252
28Outback Steakhouse$2,595740
29Texas Roadhouse$2,476*510
33Red Lobster$2,290*677
35The Cheesecake Factory$2,057198
38LongHorn Steakhouse$1,675505
39Red Robin Gourmet Burgers and Brews$1,561548
43TGI Fridays$1,400*458
48BJ’s Restaurant & Brewhouse$1,031197
54P.F. Chang’s$882*218
58Ruby Tuesday$827*558
63Cheddar’s Scratch Kitchen$720*165
66California Pizza Kitchen$695*204
68Carrabba’s Italian Grill$687228
72Bonefish Grill$619201
75Logan’s Roadhouse$596*212
83Yard House$53067
86Dave & Buster’s$494104
90Mellow Mushroom$445*193
95Maggiano's Little Italy$40952
98Miller's Ale House$401*83
99Famous Dave's$400146
113On the Border Mexican Grill & Cantina$351*145
115Pappadeaux Seafood Kitchen$343*39
122Twin Peaks$31781
123Bar Louie$316*131
126Ninety Nine Restaurants$313*107
134Hard Rock Cafe$278*44
135Joe’s Crab Shack$275*59
139Old Chicago Pizza & Taproom$261108
145Seasons 52$24541
148Saltgrass Steak House$243*69
149Cooper’s Hawk Winery & Restaurants$24130
150Brio Tuscan Grille$241*63
158Romano’s Macaroni Grill$222*91
159UNO Pizzeria & Grill$222*98
164Bahama Breeze Island Grille$21737
166Legal Sea Foods$216*36
168Claim Jumper$214*42
173McCormick & Schmick’s$208*48
175Mimi’s Cafe$205*85
176Buca di Beppo$200*80
178Johnny Rockets$198190
180Bubba Gump Shrimp Co. Restaurant & Market$196*28
182Beef ‘O’ Brady’s$192*169
183Uncle Julio’s$191*30
191The Melting Pot$182*116
192J. Alexander’s$18231
193Smokey Bones Bar & Fire Grill$179*66
194Kona Grill$17946
197Islands Fine Burgers & Drinks$177*56
201Pappasito’s Cantina$170*25
206Firebirds Wood Fired Grill$16145
208Rainforest Cafe$161*21
212Lucille's Smokehouse Bar-B-Que$155*23
216Black Angus Steakhouse$150*45
217Hurricane Grill & Wings$148*56
218The Old Spaghetti Factory$145*42
219Anthony's Coal Fired Pizza$145*68
221Tilted Kilt Pub & Eatery$143*51
222Bravo Cucina Italiana$141*49
226Grand Lux Cafe$140*13
228Cantina Laredo$138*37
231Duffy's Sports Grill$13535
232Lazy Dog Restaurant & Bar$113*24
235Johnny Carino’s $130*60
244Main Event$127*40
246Quaker Steak & Lube$125*50
250Il Fornaio$122*22
Source: Technomic's Top 500 Chain Restaurant Report; *Technomic estimate

Family Dining

2018 RankChain Name2017 US Sales ($000)2017 US Units
31Cracker Barrel Old Country Store$2,351645
44Waffle House$1,334*1,910
51Bob Evans$910*515
71Perkins Restaurant & Bakery$630*369
106Village Inn$472*212
125First Watch$313243
141Huddle House$256*370
143Black Bear Diner$251106
146Bill Miller Bar-B-Q$244*73
157Sonny’s BBQ$223*110
161Big Boy$221*183
202Eat’n Park$168*69
205The Original Pancake House$161*130
211LaRosa's Pizzeria$15665
213Shari's Cafe and Pies$155*95
236Marie Callender's Restaurant & Bakery$130*57
Source: Technomic's Top 500 Chain Restaurant Report; *Technomic estimate

Fine Dining

2018 RankChain Name2017 US Sales ($000)2017 US Units
67Ruth’s Chris Steak House$692134
93The Capital Grille$42156
127Fleming’s Prime Steakhouse & Wine Bar$30069
128Texas de Brazil Churrascaria$298*50
131Fogo de Chao$28440
144Morton’s The Steakhouse$248*65
165Mastro’s Restaurants$217*15
198Del Frisco’s Double Eagle Steak House$172*13
Source: Technomic's Top 500 Chain Restaurant Report; *Technomic estimate


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