Balancing act: Restaurants work to serve both digital and in-restaurant diners
Customers coming into restaurants again combined with takeout business gained during the pandemic is creating logjams at some operations.Illustration by RB Staff
Restaurant Business Exclusive Content
Financing
Low-income consumers were hit hard this summer, but gas prices are helping
The Bottom Line: Several restaurant chains have indicated challenges with lower-income consumers as inflation has increased. But lower gas prices are making things better.
Leadership
Brinker CEO Kevin Hochman wants to make Chili’s fun again
He’s spent his first months on the job asking field-level staff and even suppliers what the brand should do differently. It's resulted in an avalanche of fresh ideas.
Operations
The nation is mobilizing to battle hunger. Where are the restaurants?
The White House Conference on Hunger, Nutrition and Health was largely missing a key participant: the restaurant industry.