Operations

Creating Immersive Experiences for the Future of Foodservice


The future of foodservice: How the pandemic has changed—and continues to change—the industry

With pivots to off-premise ordering, digital menus and so much more, the restaurant industry has leaned hard on technology in the past year—perhaps more than ever. But with mass vaccination on the horizon and the prospect of life going “back to normal” in many respects, what does that mean for restaurants?

As society looks towards the future and hopes for post pandemic life to return, one thing restaurants should be tuned into is how “digital” will live on for their brands. In this podcast, Coates Group CXO Wes Fagan speaks with Winsight Vice President of Content Strategy Abbey Lewis about technology playing a big role as the foodservice industry pivoted with the impact of the pandemic.

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This post is sponsored by Coates Group

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