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operations

Operations

FBI ranks restaurants as 8th most common setting for violent crime

Eating and drinking places accounted for about 2% of violent crimes overall in 2020. The figures reflect 76 murders.

Operations

McDonald’s encourages vaccinations as it prepares for employee mandate

Franchisees are trying incentives and vaccine clinics. But the company has also sourced tests for those who resist the inoculation.

Port backups are delaying equipment deliveries for months. Here’s why it’s happening, and how long it will last.

The annual SeeLevel HX drive-thru study finds declines in order speed and accuracy amid the post-pandemic recovery and labor shortage.

Olive Garden’s parent has hit on a more streamlined business model that it intends to take beyond the COVID era.

Improper food temperature is consistently cited as one of the most common food safety violations by the U.S. Food & Drug Administration and addressing food safety requires a rigorous temperature monitoring system.

Consumers are seeking dining-out occasions that offer an engaging experience and enticing food and drink, and operators are updating brunch to deliver both.

The founder of Fox Restaurant Concepts joins the RB podcast “A Deeper Dive” to discuss his career as a concept creator and operator.

The operations executive previously worked for Hakkasan Group and several restaurant-affiliated companies overseas.

According to Technomic’s 2020 Delivery and Takeout Consumer Trend Report, 67% of consumers say they anticipate continuing to use contactless delivery services even once dine-in services resume.

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