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operations

Operations

How restaurants should deal with the threat of an active shooter

An organization of security and loss-prevention experts offers recommendations for how to better protect customers, employees and the business.

Operations

Domino’s plans to roll out a fleet of e-bikes

The two-wheelers hold the promise of making delivery in urban areas more efficient. They’ve also proven to have a labor-recruitment benefit, according to the chain.

This week’s edition of "A Deeper Dive" features Steve Johnson, CEO of the massive airport operator.

The chain has been a habitual top performer in casual dining, a segment with far more downs than ups in recent years. What is it doing that competitors don’t?

The company named Jim Norberg its chief restaurant operations officer.

Upgraded packaging is just part of the strategy. Find out what else operators are doing.

The chicken wing chain has purchased a building in the Dallas suburb of Addison, Texas.

Two “green” stores slated for Canada will feature wood-fiber cup lids that need no straw, along with wooden utensils.

The company is testing voice-activated ordering, along with automated fry makers and beverage stations, to improve speed and experience.

The Darden Restaurants holding is still a no-go on small-order delivery, but its catering program is moving within reach of couples.

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