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operations

Operations

Virginia restaurant prompts dustup after canceling event for anti-same-sex-marriage group

 By Lisa Jennings on Dec. 05, 2022

Metzger’s Bar and Butchery attributes concerns about the safety of staff for the decision to refuse service to The Family Foundation.

Financing

Planning to open restaurants in Canada? Check your trademarks

By Jonathan Maze on Dec. 01, 2022

A single company in Edmonton has applied to register trademarks for numerous names of U.S. brands, highlighting concerns of "trademark squatting." Here's what brands should do to protect themselves.

Financing

What is the future of restaurant automation?

By Jonathan Maze on Nov. 22, 2022

A Deeper Dive: Profitality Principal Juan Martinez joins the RB podcast to talk about the growing use of automation, its future role and potential impact.

Leadership

Focus Brands hires Brendan Berg as SVP of operations

By Joe Guszkowski on Nov. 18, 2022

The former Church’s Chicken executive will fill the role formerly held by Focus’ restaurant President Shelley Harris.

Operations

Target starts curbside delivery of Starbucks drinks

By Peter Romeo on Nov. 16, 2022

The retailer said 200 of its stores will add the service before the start of the holidays. It proved "very, very popular" in a Q2 test, an executive commented.

Leadership

Applebee's vet Elizabeth McGee joins Ruby Restaurant Group as COO

By Peter Romeo on Nov. 14, 2022

She will oversee HR and F&B innovation in addition to day-to-day ops at the parent of Ruby Slipper and Ruby Sunshine Café.

Operations

United Airlines gives grab-and-go lounges a try

By Peter Romeo on Nov. 08, 2022

The carrier has opened a new convenience-store-like lounge in Denver for members of its elite flyers club.

Leadership

Arby’s names Rita Patel chief marketing officer

By Reyna Estrada on Oct. 06, 2022

Arby’s has named Rita Patel Brand its chief marketing officer (CMO). In her new role, Patel will oversee Arby’s brand strategy, menu and culinary innovation, as well as advertising and integrated ...

Financing

Will investments by Burger King and Starbucks work? History says yes

By Jonathan Maze on Sep. 16, 2022

The two chains both revealed plans to invest $400 million or more into their businesses, joining a list of companies that have put cash behind revitalization plans.

Food

How climate change is impacting your menu

By Patricia Cobe on Sep. 15, 2022

Michael P. Hoffmann, co-author of “Our Changing Menu,” shares how some well-loved foods and drinks are being threatened and what operators can do about it.

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