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operations

Operations

Dave & Buster’s wants your lunch business

 By Heather Lalley on Jan. 11, 2022

The food-and-games chain said it’s looking for ways to maximize the midday daypart. But that will likely entail a rethinking of its food-and-beverage operations.

Operations

Hey Santa, here's what restaurants really want

 By Peter Romeo on Dec. 21, 2021

Reality Check: The best thing you could give restaurateurs this year is a break from the near past.

Operations

How to balance digital and in-restaurant sales

By Restaurant Business Staff on Dec. 17, 2021

This webinar, featuring Juan Martinez of the consulting firm Profitality, discusses the best strategies operators can use to balance between digital and traditional customers.

Workforce

Boston becomes Starbucks’ newest battleground

By Restaurant Business Staff on Dec. 17, 2021

Working Lunch: This week’s episode of the podcast from Align Public Strategies features Tori Bedford with WGBH in Boston and Phil Wilson, president and general counsel of the Labor Relations Institute.

Operations

Why this COVID surge may bring fewer restaurant restrictions than last time

By Peter Romeo on Dec. 16, 2021

Elsewhere in the world, service limits are being imposed on restaurants again. But in the U.S., officials are relying on vaccination and mask mandates to avoid caps on seating and hours of operation. At least until now.

Financing

As the supply chain slows, demand for aftermarket equipment takes off

By Jonathan Maze on Nov. 17, 2021

More restaurants are looking at used and refurbished fryers and coolers amid shipping delays and to save on the cost of buildout.

Marketing

KFC reveals its new ‘Quick Pick-Up’ service as drive-thru waits soar

By Jonathan Maze on Nov. 16, 2021

Customers place an order online, park in a dedicated spot and then grab their order from a pick-up shelf inside.

Operations

Pivot, pivot, pivot: How top independents made it through 2020

By Liz Barrett Foster on Nov. 12, 2021

Leading independent restaurant operators share lessons, tips, and strategies they used to survive the industry’s worst year on record.

Operations

How struggles in 2020 positioned indies for future success

By Liz Barrett Foster on Nov. 12, 2021

Top-earning independent restaurant operators share the strategies they’re using to fight back against the latest industry woes.

Operations

Why BBQ Holdings wants its breweries to serve breakfast

By Joe Guszkowski on Nov. 11, 2021

The company plans to co-brand the Granite City and Village Inn concepts to squeeze more revenue out of the breweries. And the mixing and matching doesn't stop there.

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