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operations

Operations

The RATIONAL iHexagon brings microwave technology into a new era

 Sponsored content from our partner RATIONAL on Mar. 24, 2025

Unlike microwaves of the past, the iHexagon doesn’t use microwave technology at all times.

Operations

Maggiano's begins a turnaround, with Chili's playbook in hand

 By Joe Guszkowski on Mar. 19, 2025

The Italian casual-dining chain is taking cues from its soaring sister concept as it looks to return to traffic growth.

Food

Baseball fans can go on a global food journey at ballparks this season

By Patricia Cobe on Mar. 18, 2025

Chicago-based Levy, Major League Baseball’s foodservice partner for several teams, offers tastes from around the world and closer to home at Wrigley Field, Chase Field, Dodger Stadium, Nationals Park and more.

Operations

Week in Review: Subway’s Footlong conflict, Caribou’s CEO departs and Taco Bell is on fire

By Heather Lalley on Mar. 07, 2025

A look back at the week’s biggest stories in the restaurant industry from Restaurant Business.

Operations

Screens take center stage at the NAFEM Show: Navigating the future of kitchen technology

By Jonathan Maze on Mar. 03, 2025

At the NAFEM 2025 show in Atlanta, industry leaders discuss the rising prevalence of screens in kitchen equipment and the challenges of data integration and omnichannel order management. Discover insights on gas vs. electric cooking, the impact of tariffs, and the future of restaurant technology.

Technology

How live sports piracy can affect businesses

Sponsored content from our partner DIRECTV for BUSINESS℠ National Accounts on Mar. 01, 2025

In the streaming age, it’s not uncommon for many consumers to watch shows and events together—sharing access to a streaming platform with friends and family is nothing new. However, when a business ow...

Technology

Restaurants take a closer look at computer vision

By Joe Guszkowski on Feb. 28, 2025

The technology promises to give operators an analytical eye on their business. It’s improving and becoming more affordable. But some hurdles remain.

Operations

Here comes Portillo's app-less loyalty program

By Lisa Jennings on Feb. 26, 2025

Late to the game but offering something different, the fast-casual chain expects to launch its Perks program in March.

Operations

Shake Shack to build new Kitchen Innovation Lab in Atlanta

By Lisa Jennings on Feb. 20, 2025

Designed to speed operational tests, the lab will be near a new support center that will tap regional talent as the fast-casual chain ramps up to quadruple its unit count.

Financing

Ditch the gimmicks

By Jonathan Maze on Feb. 20, 2025

The Bottom Line: Chains looking for an edge in a competitive market are trying all kinds of things. They’re better off expending the effort on their core brands.

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