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Operations

Workplace regulators eye new safeguards against excessive heat

 By Peter Romeo on Apr. 29, 2022

With forecasts calling for a hotter-than-normal summer, many state and federal agencies are looking for better ways of protecting kitchen workers and other employees exposed to high temperatures.

Marketing

It's black and white, QR doubters: The codes are here to stay

 By Nancy Kruse and Peter Romeo on Apr. 22, 2022

Sweet & Sour: The tags deliver benefits that will keep them in use long after the pandemic fades.

Financing

Staying open longer isn’t always the best idea

By Jonathan Maze on Apr. 20, 2022

The Bottom Line: Chick-fil-A and First Watch, two different chains, have proven that concepts can be successful by limiting their hours. Here’s why.

Operations

Philadelphia becomes first U.S. city to reinstate a mask mandate

By Peter Romeo on Apr. 12, 2022

Dine-in restaurant customers will be required to wear a face covering starting Monday.

Workforce

Restaurant Leadership Conference aims for new solutions to c-suites' big hurts

By Peter Romeo on Mar. 17, 2022

This year, the top-to-top event will focus intently on the issues of the moment, from inflation to supply chain.

Operations

Erbert & Gerbert's name Jeremy Burke COO

By Peter Romeo on Mar. 11, 2022

The longtime industry veteran was promoted as part of the sandwich chain's plan to accelerate growth.

Operations

Tight labor environment demands kitchen efficiency, hands-off training

Sponsored content from our partner Potatoes USA on Mar. 05, 2022

The staffing pressures that foodservice operators are coping with are not going away anytime soon, as the labor pool remains shallow and turnover poses an ongoing challenge. Operators will need to ...

Financing

The supply chain backlog may not clear anytime soon

By Jonathan Maze on Feb. 04, 2022

Delays in equipment deliveries continue to cause headaches for new-unit development. And the problems could persist for a while.

Operations

Dave & Buster’s wants your lunch business

By Heather Lalley on Jan. 11, 2022

The food-and-games chain said it’s looking for ways to maximize the midday daypart. But that will likely entail a rethinking of its food-and-beverage operations.

Operations

Hey Santa, here's what restaurants really want

By Peter Romeo on Dec. 21, 2021

Reality Check: The best thing you could give restaurateurs this year is a break from the near past.

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