operations

Food

Hawaiian concepts grow by spreading Aloha beyond the Islands

Diners come to Hawaiian barbecue chains for plate lunches and tropical flavors, but a generous serving of island spirit is also boosting growth.

Marketing

There’s nothing sweet about the mobile ice cream wars

Restaurant Rewind: The Soprano crew has nothing over the combatants in the turf wars over who’ll sell kids their summertime treats.

Labeling system maintains fresh food and provides back-of-house efficiency.

Is it time for American diners to put on proper clothes and start behaving a bit nicer in restaurants? Some operators are bringing back dress codes and more. But it may be too late to turn back from our sweatpants-wearing ways.

When ordering online or through the app, consumers can select Drive-Thru Pick-Up, so they don't have to leave their cars.

RB editors dished on everything at this year's show, from square footage and pancake art to fake bartenders, seaweed and business cards. And Froot Loops.

The director of student feeding for the district was chosen as this year's winner of IFMA's Gold Plate Award.

Seven restaurant brands, each with its own kitchen and chef, keep the company’s menu pipeline filled. The latest ideas flowing out are from Moe’s and McAlister’s—and Restaurant Business was there for the big reveal.

General managers from Noodles & Co., O’Charley’s and Endiro Coffee were selected as the top GMs in RB’s inaugural award.

The Bottom Line: The pandemic and then a labor shortage made operating a restaurant more difficult. Now, chains like McDonald’s, Starbucks, Burger King, Popeyes and Papa Johns are all working to fix that.

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