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Operations

Workplace regulators eye new safeguards against excessive heat

With forecasts calling for a hotter-than-normal summer, many state and federal agencies are looking for better ways of protecting kitchen workers and other employees exposed to high temperatures.

Marketing

It's black and white, QR doubters: The codes are here to stay

Sweet & Sour: The tags deliver benefits that will keep them in use long after the pandemic fades.

The Bottom Line: Chick-fil-A and First Watch, two different chains, have proven that concepts can be successful by limiting their hours. Here’s why.

Dine-in restaurant customers will be required to wear a face covering starting Monday.

This year, the top-to-top event will focus intently on the issues of the moment, from inflation to supply chain.

The longtime industry veteran was promoted as part of the sandwich chain's plan to accelerate growth.

The staffing pressures that foodservice operators are coping with are not going away anytime soon, as the labor pool remains shallow and turnover poses an ongoing challenge. Operators will need to ...

Delays in equipment deliveries continue to cause headaches for new-unit development. And the problems could persist for a while.

The food-and-games chain said it’s looking for ways to maximize the midday daypart. But that will likely entail a rethinking of its food-and-beverage operations.

Reality Check: The best thing you could give restaurateurs this year is a break from the near past.

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