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operations

Workforce

Weighing the work-life benefits of a four-day week

 By Lisa Jennings on Jan. 18, 2023

Restaurant operators that have tried it tout benefits but say it can be costly—and complicated.

Food

John Wise joins Marcus Hotels as F&B chief

 By Peter Romeo on Jan. 18, 2023

The alumnus of Lettuce Entertain You and Bartolotta Restaurants has been given the mission of upgrading the lodging operator's foodservice operations.

Financing

Portillo’s learns its opening lesson

By Jonathan Maze on Jan. 13, 2023

More ICR tidbits: The Italian beef and hot dog chain shows why soft opens are important; some skepticism on the Red Robin grills plan; El Pollo Loco wants more kids and an unexpected interruption.

Workforce

The union wave is leaving behind a string of closed restaurants

By Peter Romeo on Jan. 04, 2023

Some proprietors say they don't want the considerable strain of having a union shop. Others say it's just a coincidence. But labor says it's nothing more than spin-doctored union busting.

Operations

Virginia restaurant prompts dustup after canceling event for anti-same-sex-marriage group

By Lisa Jennings on Dec. 05, 2022

Metzger’s Bar and Butchery attributes concerns about the safety of staff for the decision to refuse service to The Family Foundation.

Financing

Planning to open restaurants in Canada? Check your trademarks

By Jonathan Maze on Dec. 01, 2022

A single company in Edmonton has applied to register trademarks for numerous names of U.S. brands, highlighting concerns of "trademark squatting." Here's what brands should do to protect themselves.

Financing

What is the future of restaurant automation?

By Jonathan Maze on Nov. 22, 2022

A Deeper Dive: Profitality Principal Juan Martinez joins the RB podcast to talk about the growing use of automation, its future role and potential impact.

Leadership

Focus Brands hires Brendan Berg as SVP of operations

By Joe Guszkowski on Nov. 18, 2022

The former Church’s Chicken executive will fill the role formerly held by Focus’ restaurant President Shelley Harris.

Operations

Target starts curbside delivery of Starbucks drinks

By Peter Romeo on Nov. 16, 2022

The retailer said 200 of its stores will add the service before the start of the holidays. It proved "very, very popular" in a Q2 test, an executive commented.

Leadership

Applebee's vet Elizabeth McGee joins Ruby Restaurant Group as COO

By Peter Romeo on Nov. 14, 2022

She will oversee HR and F&B innovation in addition to day-to-day ops at the parent of Ruby Slipper and Ruby Sunshine Café.

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