operations

Operations

3 reasons Chili's is doing so well right now

A focus on value and operations is helping both sales and profits at the casual-dining chain.

Operations

How restaurants can set themselves apart as banquet venues

As banquet season heats up and customers reach out to host their special events like conferences, weddings or graduations, operators want to nail down a unique set of offerings that will separate them from other venues.

Boost margins without alienating customers. IFMA's Restaurant Margin Optimization Model offers insights from industry leaders on menu engineering, supply chain efficiencies, and marketing tactics.

The brands' recently formed parent company, Outfox Hospitality, has shut down all 35 of its locations in Chicago, Washington, D.C., and Austin, Texas.

Retail Watch: Technomic’s State of the Industry report sounds a c-store alarm, Grubhub expands grocery delivery and 7-Eleven completes its Laredo Taco Company acquisition.

Kiosks’ benefits aren’t on the labor line, casual dining does some soul searching and you can’t eat ice cream while on the phone are among the lessons from the three-day event.

Chipotle knows its customers love gaming. The chain has a new partnership with Tekken 8, the latest version of the hugely popular fighting game franchise, which will be the title game in the Chipotle Challenger Series this year.

The record intake in March surpassed the sub sandwich chain's previous high mark by 19%.

New research shows that guests spend an average of nine minutes plowing through a menu because the array is typically so extensive. But they also want comprehensive descriptions of dishes and prefer a conventional bill of fare over QR menus.

Reality Check: Well-intentioned efforts like bail reform may not be delivering what proponents envisioned. It's not reactionary to fix the fix.

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