Jonathan Maze

Editor-in-Chief

Articles by
Jonathan Maze

Page 310
Leadership

Josh Kern named CraftWorks Chief Experience Officer

Kern will focus on efforts to improve customer service and marketing for the owner of Logan's Roadhouse.

Financing

Will franchising fall out of favor?

As pressure grows on franchisees, companies might find it better to keep some locations for themselves, says RB’s The Bottom Line.

The company says it is exploring strategic alternatives and has talked with buyers.

Creation of the National Owners Association signals a major shift in franchise relations, says RB’s The Bottom Line.

The Philippines-based operator named Jose Minana the chain’s president.

Despite their reputation, at times the shareholders can light a fire under managers and get things done, says RB’s The Bottom Line.

Roger Theodoredis named chief legal officer; Tabassum Zalotrawala named chief development officer.

The company plans to close four underperforming locations.

The new “Cravings Value Menu” will have items ranging from $1 to $5 and will kick off with a new ad campaign.

The chicken chain is selling chicken-scented logs, and the burger chain will sell you a firescreen.

The company is working with Progressive Beef to improve the sustainability of its supply chain.

The chicken sandwich chain, which will soon be the country’s third-biggest restaurant, caters to the same customers, says RB’s The Bottom Line.

  • Page 310