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Peter Romeo

Editor at Large

Articles by
Peter Romeo

Page 328

Joe’s Crab Shack chain tries no-tipping

The casual-dining concept is paying servers at some stores instead of expecting customers to leave gratuities.

Starbucks’ 2-way video delivers unforeseen capability at the drive-thru

And the publicity benefits are considerable.

This week’s 6 head-spinning moments: Proof of managements’ limits

Examples abounded of officials falling short by their own admission on secondary skills, or of outside business factors eluding their control.

Ruby Tuesday scraps Lime Fresh stores

It will continue to support franchises while evaluating “strategic alternatives.”

Turnaround report: Casual dining relapses

Players reporting Q3 results this week tried to position their declines in traffic—at dinner in particular—as really not that bad. But is that really the case?

Study finds low representation of women on restaurant boards

But there are some standard-setters in that regard, the research found.

Chipotle details E.coli cleanup

It terms its response to the Northwestern outbreak as “aggressive.”

Why Applebee’s largest franchisee is developing Paneras

Flynn Restaurant Group has acquired 47 units of the bakery-café chain, with plans to add more. A look at key metrics suggests why.

Chipotle food-contamination update: No news is bad news

Wall Street was thrown into a selling fit by news of the food poisonings, bidding down the value of Chipotle’s shares by 5 percent at one point.

Financing

The nuts and bolts of Danny Meyer’s plan to eliminate tips

The New York City restaurateur provided details Monday night at a town-hall style meeting with guests, fellow restaurateurs and the media. Here are the particulars.

Financing

Union Square Hospitality Group's no-tipping plan by the numbers

Danny Meyer provided details Monday night at a town-hall style meeting with guests, fellow restaurateurs and the media. Here are the particulars.

Workforce

Danny Meyer’s other new plan

Simultaneous with the elimination of tipping, Union Square Hospitality Group is adopting a program to encourage staff to pursue a career in the business.

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