Special Reports

10 concepts that changed the industry

Trending

A key proxy advisory firm endorsed the coffee chain giant’s board nominees, saying the company has a “history of responsiveness to shareholders.”

But the multi-tier Sweetpass subscription program is not showing results. CEO Jonathan Neman says it needs to be simpler.

Taste Tracker: Spring blooms for Ruby Slipper and Cracker Barrel; it’s cereal all day at Scooter’s and Salt & Straw; Burgerville goes for waffles; and El Pollo Loco doubles up on tostadas.

CEO John Chidsey told operators this week that they should remodel their locations or get out of the system. And he recruited help from franchisees who have upgraded their restaurants.