Buffalo Wild Wings is the fastest-growing casual dining restaurant in America.
The chain's sales soared 6% in the third quarter despite widespread troubles in the casual dining sector.
Executives are planning a myriad of changes to get customers to come more often, stay at the restaurant longer, and spend more money.
Buffalo Wild Wings recently shared its plan with UBS for a recent report.
Here's what will be different going forward.
- Lots of tablet features
- Equipping servers with handheld devices
- Loyalty program
- "Your Own" audio
- Ordering ahead
- More sauces and beer
- Local events
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