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The moral of the jelly bean

What are you doing to add value to the guest's experience of your operation? Are they getting more or less from you than they are getting somewhere else? Perceptions matter.

Consumer Trends

Bursting the gluten-free bubble

The gluten-free trend doesn’t have long legs, reported Dr. Elizabeth Sloan, president of Sloan Trends, in a presentation at the recent Research Chefs Association conference in Texas. Among her findings, a few standout themes emerged.

Bio-engineered vegetables. Mad cow disease. E-coli outbreaks. Anthony Bourdain uncovering the dirty little secrets of restaurant kitchens. Atkins vs. The Zone. Seafood: health benefit or danger?

In this installment: McDonald’s on TV and on the brain. And horse and deer in the kitchen. Enjoy.

On the day after the 9/11 terrorist attacks, Romana Medeiros suggested to some of her colleagues that terrorism might be a viable threat to the food supply...

Cleanliness (96%), menu selection and variety (94%) and comfortable seating (91%) are the most important components of creating a visit-worthy atmosphere at a restaurant, according to a new report from Mintel.

CORVALLIS, OR - A research scientist has recommended that prevention is better than product recall in reducing food intoxication."When an outbreak occurs,...

Mayor Bill de Blasio announced he would make good on a campaign promise to expand the city’s paid sick leave law as soon as April 1.

WASINGTON, DC - The outlook for the restaurant industry has become increasingly optimistic, as the National Restaurant Association's comprehensive index of...

A prankster in Spain used social media to spread assertions, backed up with mock newspaper headlines, that the contagion had been traced to a unit of the chain.

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