operations

The week’s head-spinning moments: Expanded strained relations edition

A loud note of disharmony could be heard within the restaurant industry this week, particularly among its Italian combatants.

PMA Returns from Fact-Finding Trip to China

Michael Simonetta, chairman of the council, said the group returned with the better impression of what is becoming a global produce supply chain."This was an...

Keeping a franchise system focused on the same priorities can be a challenge, especially when the chain is expanding at a dizzying clip, says Dickey’s Barbecue Pit President and CEO Roland Dickey Jr.

Michael Klauber on the lessons, the labors and the passions of the restaurant life.

Applebee’s parent company DineEquity recently acknowledged that it’s time to push the reset button on the concept. Does that mean Applebee’s future business is shifting further away from one of its foundational principles, a connection to its clientele through memorabilia and other fan junk of local sports teams posted on the walls? We can only hope.

Moon has extensive experience with foodservice technology and restaurant operations. Beginning his career in foodservice at Hyatt Corp., and later continuing...

High-tech enhancements transform Panera Bread into Panera 2.0.

At U.S. Foodservice, Columbia, MD, which Ahold has put up for sale, quarterly revenue rose 5.1%, to $4.44 billion and full-year revenue rose 4.1%, to $19.22...

New food-cost threats, an example of how not to handle shareholder relations and Moe, Larry and Curly are handed spatulas.

Big money is flowing into small growth chains like never before. Here’s how to get a piece of the action.

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