operations

The week’s 5 head-spinning moments: Servers under siege

Many industry savants see service as the area where restaurants can distinguish themselves. Then why are so many trying to cut server-customer interaction?

Space race

What restaurant design trends will restaurateurs and customers be talking about tomorrow? We spotlight trends that push form and function.

How restaurants are addressing the growing beard trend.

Sam Fox, CEO of Phoenix-based Fox Restaurant Concepts, wanted a youthful energy for his new healthy fast-casual concept, Flower Child. See how he used clothing suggestions rather than set restaurant uniforms to help convey that vibe.

Three out of every four shareholders in the burrito chain voted not to sweeten the compensation plans for co-CEOs Steve Ells and Monty Moran, who received $25.1 million and $24.4 million last year, respectively.

For restaurateurs on the road, dining out is never just a quest for a delicious meal. It’s a mission to gather inspiration and intelligence from other concepts—from operational gurus to the competition. This is the dining guide for you.

Shareholders fail Chipotle’s Steve Ells and Monty Moran. Outback tries to turn C’s into A’s—if it can find enough opportunities. And fast casual dominates the honor roll—again.

The seller, Darden Restaurants, said it chose Golden Gate Capital in part because the deal would be all-cash. The purchase price is nine times Red Lobster’s EBITDA for the past year.

Applebee’s parent company DineEquity recently acknowledged that it’s time to push the reset button on the concept. Does that mean Applebee’s future business is shifting further away from one of its foundational principles, a connection to its clientele through memorabilia and other fan junk of local sports teams posted on the walls? We can only hope.

Pairing ethnic beverages with global menus appeals to customers' more adventurous palates. Check out the latest beverage trends.

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