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Traffic plummeted as a cold and snowy winter hit much of the country.
Fostering a connection with hourlies and managers can improve everything from kitchen safety to absenteeism and sales, new research shows.
Surprising strength suggests the industry’s recovery might finally be gaining some traction.
Same-store sales rose 2% in December, the best month in more than three years.
Same-store sales rose for the sixth straight month, but traffic is still a problem.
Same-store sales rose again in October, but traffic continues to decline.
But restaurants continue to lose customers as traffic declined yet again.
But comparisons were easy and traffic remains down despite an improving economy.
Despite easy comparisons, the restaurant industry continued to lose customers.
Takeout orders helped boost casual dining, but traffic was still a problem.
See the full ranking of the Top 100 concepts, which account for more than $1.8 billion in annual revenue, and learn how they are putting hospitality first.
Peter Romeo highlights the moments restaurateurs miss at their own peril
As restaurants begin to reemerge, one year since it all began, Restaurant Business takes stock of the massive changes the virus has brought.