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Consumer Trends

8 chains missing the mark with takeout

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The casual-dining brand known for its wings is portraying its rival's venture as a ruse to fool consumers into thinking they're ordering from a local joint.

Le Pain Quotidien and Vapiano were both struggling here before the pandemic, proving again the difficulty foreign chains have in establishing a beachhead, says RB’s The Bottom Line.

Fuller most recently served as president and CEO of The Coffee Bean & Tea Leaf.

While no one wants added costs right now, the obligation of operating a safe and compliant restaurant falls on the operator, Advice Guy says.