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Technology

Glimpse of post-pandemic restaurant tech shows big steps in familiar directions

 By Peter Romeo on Sep. 15, 2021

FSTEC attendees got a preview of what's next in ghost kitchens, loyalty programs and digital attempts to help with labor.

Operations

Surprise! Your image of ghost kitchens might be wrong

 By Peter Romeo on Sep. 13, 2021

Day One of the FSTEC technology conference served up a slew of jaw-droppers about current industry issues, from labor to supply chain to virtual concepts and ghost kitchens.

Marketing

Brinker's It's Just Wings is getting a push from 125 college football stars

By Peter Romeo on Sep. 08, 2021

The athletes will serve as brand "ambassadors" on college campuses throughout the nation. Through a collaboration with a new app called Yolk, they'll also play games with It's Just Wings customers.

Consumer Trends

How restaurants are connecting with the hybrid workplace

By Patricia Cobe on Sep. 01, 2021

It’s taking some retooling to feed post-pandemic workers who are no longer in the office every day, but Fooda created a solution.

Operations

Applebee's plans more drive-thrus as sister brand IHOP eyes virtual concepts

By Peter Romeo on Aug. 05, 2021

Meanwhile, parent Dine Brands is about to consider "all options to optimize shareholder return."

Technology

Kitchen United to open ghost kitchens in Kroger stores

By Joe Guszkowski on Aug. 04, 2021

It continues an era of evolution for the company as it seeks out more nontraditional locations for its multiconcept restaurant centers.

Technology

Snackpass, armed with $70M, hatches big growth plans

By Joe Guszkowski on Jun. 29, 2021

Why the company and its investors believe a social-driven pickup app can win the takeout game.

Consumer Trends

Can casual chains hold onto their off-premise gains?

By Peter Romeo on Jun. 28, 2021

Darden Restaurants, the segment's biggest player, doesn’t have the answer, but CEO Gene Lee admits his first assessment was off-target.

Financing

Fast-food chains expect a gradual return of dine-in business

By Jonathan Maze on May 20, 2021

McDonald’s expects to open more this summer while Wendy’s has most of its dining rooms open. But customers are slow to eat inside, at least for now.

Emerging Brands

IHOP readjusts its fast-casual strategy for a post-pandemic world

By Peter Romeo on May 19, 2021

The family dining chain originally targeted urban areas for its Flip'd concept but is now expanding that to include the suburbs.

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