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Financing

Fast-food chains expect a gradual return of dine-in business

McDonald’s expects to open more this summer while Wendy’s has most of its dining rooms open. But customers are slow to eat inside, at least for now.

Emerging Brands

IHOP readjusts its fast-casual strategy for a post-pandemic world

The family dining chain originally targeted urban areas for its Flip'd concept but is now expanding that to include the suburbs.

Consumer Trends

Casual dining roars back, but will the upswing continue?

By Peter Romeo on May 13, 2021

The segment's strong April is attributed to both short-term and long-term factors, with plenty of uncertainty sprinkled in.

Operations

Why restaurants need more insights on the order handoff process

Sponsored content from our partner Apex Order Pickup Solutions on Apr. 19, 2021

By not knowing the ins and outs, operators could be in the dark when it comes to customer service.

Operations

How Golden Corral is adapting to new realities

By Peter Romeo on Mar. 26, 2021

The pandemic accelerated the buffet chain’s evolution into other service formats. Here are some of the avenues it’s pursuing.

Emerging Brands

Chili's adds a takeout option for its virtual concept, It's Just Wings

By Peter Romeo on Mar. 24, 2021

The chicken wing concept now lets customers place pickup orders through Google and Google Maps.

Consumer Trends

Food trucks go into overdrive around the globe

By Patricia Cobe on Feb. 19, 2021

Restaurant chains in other parts of the world are taking their food on the road.

Operations

Beef ‘O’Brady’s creates new branding and packaging for its to-go business

By Patricia Cobe on Feb. 17, 2021

“Beef's on Demand” launches to feed the growing desire for takeout and delivery.

Operations

BJ's Restaurants ramps up its 'beer club' and development of a virtual concept

By Peter Romeo on Feb. 12, 2021

The beer subscription will be expanded to all of California, while management gauges the feasibility of a secondary brand called Slow Roast.

Operations

Keep your eyes on the road for breakthroughs in dashboard dining

By Peter Romeo on Feb. 03, 2021

After a year when in-car eating soared across all restaurant segments, automakers are taking mobile settings to new heights. Literally.

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