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Operations

Nearly half of consumers will skip a place that has no drive-thru, study finds

 By Peter Romeo on Jul. 31, 2023

New research also shows that fans wish drive-thrus were open longer.

Consumer Trends

Customers return to restaurants, but they use them differently

 By Patricia Cobe on Jun. 23, 2023

A new Deloitte survey found that restaurant dining has returned to pre-pandemic levels, but customer behavior has shifted. Convenience matters more than ever.

Beverage

Restaurants continue to explore off-premise alcohol options to boost bar profits

By Patricia Cobe on Jun. 09, 2023

The National Restaurant Association takes a post-pandemic pulse of the beverage alcohol scene and reveals some interesting trends.

Operations

The restaurant of tomorrow sounds a lot like yesterday's

By Peter Romeo on Apr. 20, 2023

Reality Check: With the pandemic fading, it may be back to the future for broad-market restaurant concepts. Just ask participants of a CEO's panel at the Restaurant Leadership Conference.

Operations

Which restaurant brand really invented the drive-thru? Here are some clues.

By Peter Romeo on Mar. 07, 2023

Restaurant Rewind: It's a mystery with no fewer than five claimants to the title of innovator.

Operations

Think to-go-only restaurants are a new thing? You're off by 70 years

By Restaurant Business Staff on Feb. 28, 2023

Restaurant Rewind: The notion of forgoing dining areas to rely on delivery and takeout has been around since at least the Eisenhower administration. Here are two cases in point.

Marketing

Cracker Barrel intends to tout value with $5 to-go meals

By Peter Romeo on Feb. 28, 2023

The family-dining chain is also building its catering business through more aggressive sales efforts, with plans to hit the $100 million mark by July.

Operations

NYC looks to limit what's provided with to-go orders

By Peter Romeo on Jan. 20, 2023

The bill passed Thursday is expected to save restaurants thousands of dollars. Mayor Adams has not revealed whether he'll sign it.

Financing

Here's why convenience matters for restaurants

By Lori Rakoczy on Dec. 11, 2022

Technomic's Take: Consumers are far more likely to cite a lack of time in explaining why they dine out than any other reason. Here's what this means for your restaurant.

Operations

Year of reckoning brings more change to Reef Kitchens

By Joe Guszkowski on Nov. 17, 2022

A growth-at-all-costs mentality led to problems at the ghost kitchen company. Now it’s slowing down to reassess.

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