Waffle House adds digital order-and-pay capabilities

The 24-hour diner chain expects its first major investment in digital technology to boost off-premise business. An app is scheduled to be rolled out in early 2024.

Consumer Trends

The holiday season is looking particularly merry for restaurants this year

Projections call for heavy purchases of both on-premise and to-go meals, while consumers are already spending more on gift cards.

New research also shows that fans wish drive-thrus were open longer.

A new Deloitte survey found that restaurant dining has returned to pre-pandemic levels, but customer behavior has shifted. Convenience matters more than ever.

The National Restaurant Association takes a post-pandemic pulse of the beverage alcohol scene and reveals some interesting trends.

Reality Check: With the pandemic fading, it may be back to the future for broad-market restaurant concepts. Just ask participants of a CEO's panel at the Restaurant Leadership Conference.

Restaurant Rewind: It's a mystery with no fewer than five claimants to the title of innovator.

The family-dining chain is also building its catering business through more aggressive sales efforts, with plans to hit the $100 million mark by July.

Restaurant Rewind: The notion of forgoing dining areas to rely on delivery and takeout has been around since at least the Eisenhower administration. Here are two cases in point.

The bill passed Thursday is expected to save restaurants thousands of dollars. Mayor Adams has not revealed whether he'll sign it.

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