Operations
Which restaurant brand really invented the drive-thru? Here are some clues.
Restaurant Rewind: It's a mystery with no fewer than five claimants to the title of innovator.
Operations
Think to-go-only restaurants are a new thing? You're off by 70 years
Restaurant Rewind: The notion of forgoing dining areas to rely on delivery and takeout has been around since at least the Eisenhower administration. Here are two cases in point.