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Operations

Applebee's plans more drive-thrus as sister brand IHOP eyes virtual concepts

Meanwhile, parent Dine Brands is about to consider "all options to optimize shareholder return."

Technology

Kitchen United to open ghost kitchens in Kroger stores

It continues an era of evolution for the company as it seeks out more nontraditional locations for its multiconcept restaurant centers.

Why the company and its investors believe a social-driven pickup app can win the takeout game.

Darden Restaurants, the segment's biggest player, doesn’t have the answer, but CEO Gene Lee admits his first assessment was off-target.

McDonald’s expects to open more this summer while Wendy’s has most of its dining rooms open. But customers are slow to eat inside, at least for now.

The family dining chain originally targeted urban areas for its Flip'd concept but is now expanding that to include the suburbs.

The segment's strong April is attributed to both short-term and long-term factors, with plenty of uncertainty sprinkled in.

By not knowing the ins and outs, operators could be in the dark when it comes to customer service.

The pandemic accelerated the buffet chain’s evolution into other service formats. Here are some of the avenues it’s pursuing.

The chicken wing concept now lets customers place pickup orders through Google and Google Maps.

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