Consumer Trends

America's favorite bakery/cafe chains

Panera Bread remains a consumer favorite in its category as it continues to innovate its menu and ramp up convenience.
panera bakery
Photograph courtesy of Panera

Panera Bread remains a consumer favorite in its category as it continues to innovate its menu and ramp up convenience. The chain plans to add a new, plant-based menu item to every category by the end of 2021. And it has expanded the reach of its online ordering network, allowing customers who use a variety of third-party services to request delivery via a Panera employee.

Bakery/CafeService & HospitalityUnit Appearance & AmbianceFood & BeverageConvenience & TakeoutValueOverall Score
Panera Bread63.5%52.4%56.0%60.4%45.4%54.7%
Corner Bakery Cafe61.0%48.5%50.9%58.9%42.0%50.9%
Einstein Bros. Bagels61.7%46.0%49.4%58.0%41.4%49.7%

Source: Technomic Ignite consumer data; scores represent the percentage of respondents who strongly agree with the statements, on a scale of 1 to 5.

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