Restaurant Business


4 tech stars from restaurants' third quarter

These investments may not be flashy, but chains say they're getting the job done.


How a new generation of chatbots is changing voice ordering

Large language models like ChatGPT have flipped the script for companies like ConverseNow, which uses AI to take restaurants’ phone and drive-thru orders.

As diners look for exciting experiences at restaurants, operators can use versatile ingredients to deliver just that, all without stretching staff thin.

The 36-unit sports bar chain will put the funding toward growing its sportsbook business and its new sister concept, Clark Crew BBQ.

For commercial entities, navigating these changes isn’t just about offering more; it’s about clarity, legality and ensuring fans can enjoy their favorite sports in their favorite spots.

A good POS system can help restaurants streamline operations, improve customer service and boost profits.

Some restaurants have been using the grocery delivery app to get goods in a pinch. It’s now catering to them directly with a new division called Instacart Business.

With Seat & Send, customers’ food and drink orders are fired as soon as they sit down.

Tech Check: More chains are using AI voicebots to take orders, believing they’ll help boost efficiency and sales. But is the technology ready for prime time?

The new Szechuan-inspired menu item, currently in test at the Panda Express Innovation Kitchen location, introduces a premium beef in a wok-tossed entree.

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