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Restaurant Business

Operations

Luis Ruvalcaba joins On the Border as COO

The former Paxti's Pizza CEO brings 25 years of experience in chain operations, including at BJ’s and Chili’s.

Marketing

Comfort food makeovers reign among this winter’s tempting LTOs

Consumers favored familiar dishes with a twist in December. These seven stood out in Technomic’s monthly survey.

With an aggressive push into China, the coffee giant officially operates more stores internationally than it does in the States.

The option is intended to boost traffic.

Recent eruptions suggest customers are losing perspective when a restaurant visit doesn’t go perfectly. But decide for yourself from these noteworthy examples.

To take advantage of opportunities created by this shift in consumer dietary patterns, it’s important to understand the trend.

Tipping may be a broken system, but taking a share of employees' tips is not the solution, Advice Guy says.

Several restaurant concepts are ditching the service style, saying their elevated food deserves a different kind of hospitality to match.

Here are five movers and shakers to keep an eye on this year.

From social media to maximizing loyalty and more, here's what's top of mind for marketing execs in the new year.