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Restaurant Business

Technology

4 tech stars from restaurants' third quarter

 By Joe Guszkowski on Nov. 06, 2023

These investments may not be flashy, but chains say they're getting the job done.

Technology

How a new generation of chatbots is changing voice ordering

 By Joe Guszkowski on Oct. 16, 2023

Large language models like ChatGPT have flipped the script for companies like ConverseNow, which uses AI to take restaurants’ phone and drive-thru orders.

Food

Add fun, familiar favorites to the menu without maxing labor

Sponsored content from our partner Conagra Foodservice on Oct. 13, 2023

As diners look for exciting experiences at restaurants, operators can use versatile ingredients to deliver just that, all without stretching staff thin.

Financing

The Greene Turtle raises $6M from Bill Ackman's Table Management

By Joe Guszkowski on Oct. 04, 2023

The 36-unit sports bar chain will put the funding toward growing its sportsbook business and its new sister concept, Clark Crew BBQ.

Technology

Bridging the broadcast gap: How EverPass Media is expanding offerings for bars and restaurants

Sponsored content from our partner EverPass Media on Sep. 27, 2023

For commercial entities, navigating these changes isn’t just about offering more; it’s about clarity, legality and ensuring fans can enjoy their favorite sports in their favorite spots.

Technology

How to choose the best restaurant POS system

Sponsored content from our partner PAR on Aug. 28, 2023

A good POS system can help restaurants streamline operations, improve customer service and boost profits.

Technology

Instacart wants a piece of the restaurant supply chain

By Joe Guszkowski on Jul. 26, 2023

Some restaurants have been using the grocery delivery app to get goods in a pinch. It’s now catering to them directly with a new division called Instacart Business.

Technology

SpotOn launches tool that allows guests to order while they wait

By Joe Guszkowski on Jun. 13, 2023

With Seat & Send, customers’ food and drink orders are fired as soon as they sit down.

Technology

Ready or not, here come the robot drive-thrus

By Joe Guszkowski on May 11, 2023

Tech Check: More chains are using AI voicebots to take orders, believing they’ll help boost efficiency and sales. But is the technology ready for prime time?

Food

Panda Express menus Spicy Wagyu Beef Dumplings at a quick-service price point

By Patricia Cobe on May 02, 2023

The new Szechuan-inspired menu item, currently in test at the Panda Express Innovation Kitchen location, introduces a premium beef in a wok-tossed entree.

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