No. 2 favorite seafood chain Bonefish Grill hired a new CEO last year, a polished-casual veteran, as the brand mounts a turnaround focused on menu simplification and attention to service.
|Seafood||Service & Hospitality||Unit Appearance & Ambiance||Food & Beverage||Convenience & Takeout||Value||Overall Score|
|Joe's Crab Shack||67.3%||58.2%||58.1%||55.3%||49.3%||57.5%|
Source: Technomic Ignite consumer data; scores represent the percentage of respondents who strongly agree with the statements, on a scale of 1 to 5.
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