Consumer Trends

America's favorite seafood chains

One of consumers' favorite seafood chains, Bonefish Grill hired a new CEO last year.
Joe's Crab
Photograph courtesy of Joe's Crab Shack

No. 2 favorite seafood chain Bonefish Grill hired a new CEO last year, a polished-casual veteran, as the brand mounts a turnaround focused on menu simplification and attention to service.

SeafoodService & HospitalityUnit Appearance & AmbianceFood & BeverageConvenience & TakeoutValueOverall Score
Joe's Crab Shack67.3%58.2%58.1%55.3%49.3%57.5%
Bonefish Grill66.1%56.1%54.2%55.5%45.8%54.8%
Red Lobster60.1%49.1%51.2%51.2%40.2%50.1%

Source: Technomic Ignite consumer data; scores represent the percentage of respondents who strongly agree with the statements, on a scale of 1 to 5.

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