Food
Legal Sea Foods listened to guests and made a major menu change
With modification requests from so many diners, the Boston-based casual-dining chain decided to embrace customization through a mix-and-match format.
Operations
Red Lobster's decline creates an opportunity in seafood
As the market leader closes restaurants across the country, innovative upstarts, steakhouses and even grocers could be in line to benefit. But can anyone unseat the king?