Consumer Trends

Which chains are winning with millennial parents?

Millennial parents visit restaurants more than any group, and they spend more, too, according to Technomic.
Photograph: Shutterstock

Not only are millennial parents the highest restaurant users of any group, but they also spend more than other groups, too.

So it’s little wonder why chains would want to cater to these families, nearly 80% of which report visiting restaurants at least once a week, according to Consumer Brand Metrics data from Restaurant Business sister company Technomic.

Millennial diners with kids in their party report spending $22 at limited-service restaurants—twice the consumer average—and $40 at full-service restaurants, compared to $25 for the average diner, Technomic found.

Parents born between the years of 1977 and 1992 say a restaurant’s “kid-friendliness” is the most important criteria when choosing a place to dine. Also crucial for millennial families are a robust kids menu with healthy options, use of technology to improve the overall experience, and whether the restaurant offers entertainment via video, TV or tabletop technology, according to Technomic.

Here are the most kid-friendly chains and the percentage of diners who rated the brand as “very good” at catering to families, according to millennial parents surveyed by Technomic.

  1. Chick-fil A, 74%
  2. Cracker Barrel Old Country Store, 68.2%
  3. Cicis, 64.1%
  4. Friendly’s, 63.6%
  5. First Watch, 63.2%
  6. Cold Stone Creamery, 63%
  7. Culver’s, 61.6%
  8. Freddy’s Frozen Custard & Steakburgers, 61.2%
  9. Red Robin Gourmet Burgers and Brews, 57%
  10. Texas Roadhouse, 58.1%

 

Learn more about America's Favorite Chains.

 

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Financing

Burger King proves that heavy discounts aren’t always necessary

The Bottom Line: The fast-food chain generated a strong first quarter, despite a tough environment, largely by focusing on its operations and its food.

Beverage

As cocktails hit $30-plus, consumers are opting to drink less—or stay home

Rising costs are pushing prices up at the bar, and consumers are pre-gaming to cut costs. Can restaurants and bars win them back with a more engaging experience?

Marketing

Raising a toast to the Mother’s Day traffic rush

Marketing Bites: The holiday is traditionally the busiest day of the year for restaurants, and the industry could use the bump.

Trending

More from our partners