Red Lobster's CEO is questioning the company's relationship with its owner

The casual-dining chain, which filed for bankruptcy this week, is probing whether its former CEO steered all its shrimp purchasing through the company's owner, Thai Union, a shrimp supplier.
Red Lobster
Red Lobster last year steered all its shrimp purchasing through owner Thai Union. | Photo: Shutterstock.

Much of the focus in the Red Lobster bankruptcy filing is on an aggressive Endless Shrimp promotion. But where that shrimp was coming from may be just as important.  

The casual-dining chain is probing whether Red Lobster inappropriately directed its shrimp purchasing entirely through its owner, the Bangkok-based Thai Union, without going through typical channels, according to court documents.

It is also questioning whether the control Thai Union exerted over the supply chain process drove up costs for the chain, worsening its financial condition as an aggressive shrimp promotion hammered its profitability.

“Red Lobster’s supply process was strained by virtue of its relationship with Thai Union,” Jonathan Tibus, a restructuring expert guiding the company through its bankruptcy process, said in a court filing.

Thai Union owns 100% of Red Lobster. But it has also historically been a large-scale supplier to the chain. Thai Union has “exercised an outsized influence on the company’s shrimp purchasing,” Tibus wrote.

In April 2023—one month before CEO Paul Kenny implemented the $20 Ultimate Endless Shrimp deal—he had Thai Union produce shrimp without going through the traditional supply process, bid cycle or “adhere to the company’s demand projections.”

Red Lobster also eliminated two of the company’s breaded shrimp suppliers, which gave Thai Union an exclusive deal that led to higher costs for the restaurant chain.

The company is “exploring the impact of the control Thai Union exerted, in concert with Mr. Kenny and other Thai Union-affiliated entities and individuals,” and whether that control was appropriate.

Red Lobster filed for bankruptcy over the weekend with $300 million in debt, days after it abruptly closed about 100 locations, or one-sixth of its U.S. unit count.

The company was undone by costly leases, plunging customer traffic and high costs coming out of the pandemic. The Endless Shrimp deal was marketed aggressively in stores and led to substantial losses last year. Red Lobster had a net loss of $76 million last year.

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.


Exclusive Content


Saladworks-parent WOWorks is shopping for new brands to buy

The platform company is almost finished assimilating its existing six brands. Now it's time to add to the family, said CEO Kelly Roddy.


2 more reminders that the restaurant business is risky

The Bottom Line: Franchising is no less risky than opening your own restaurant. Just ask former NFL player David Tyree and the former president of McDonald's Mexico.


There's plenty happening at the high end of the pricing barbell, too

Reality Check: Decadent meal choices are also proliferating, for a lot more than $5.


More from our partners