How Scott Randolph is elevating IHOP’s status as the breakfast leader while innovating across the menu

The VP of Culinary has introduced bowls, burritos, melts and more to position the chain as an all-day destination.

Customers can order pancakes and eggs all day long at IHOP, but VP of Culinary Scott Randolph is making sure there are plenty of innovative but traditional lunch and dinner options, too. In his four years as head chef, he has worked to expand IHOP’s positioning from the breakfast leader to the all-day leader, adding signature burritos, bowls, melts and more. But he’s also busy elevating breakfast—the latest menu launch is new French toast (NFT), a thicker, fluffier version of the morning favorite.

Chef Randolph

Listen as Randolph talks about the growth of IHOP’s bubbles and brews beverage program, the success of fast-casual sibling, Flip’d, his TikTok appearances and what’s coming out of the pipeline in early 2023.

Subscribe to Menu Feed on Apple Podcasts.

Subscribe on Spotify.

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.


Exclusive Content


Trend or fad? These restaurant currents could go either way

Reality Check: A number of ripples were evident in the business during the first half of the year. The question is, do they have staying power?


Starbucks' value offer is a bad idea

The Bottom Line: It’s not entirely clear that price is the reason Starbucks is losing traffic. If it isn’t, the company’s new value offer could backfire.


Struggling I Heart Mac and Cheese franchisees push back against their franchisor

Operators say most of them aren't making money and want a break on their royalties. But they also complain about receiving expired cheese from closed stores. "Don't send us moldy product."


More from our partners