A food hall “can only succeed if all of the operators work together and present a unified front for guests,” says Chris Jaskiewicz, COO of parent Gotham Organization, a real estate firm. For Gotham West Market, opened in November, that meant gathering “authentic New York chefs with track records, who shared a collaborative vision,” he says. The market began as a blank slate retrofitted for nine businesses. The company paid for the basic outfit, including refrigeration and the HVAC, while individual operators helped design their own areas. While the first few months have seen high traffic, it’s still a work in progress, says Jaskiewicz. Next up—improved signage. The space will add a visual roadmap to point out water, coffee and more.
Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.