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design

Operations

The year in restaurant design trends

The pandemic pushed operators to unveil a flurry of new prototypes in 2021, codifying the changes in consumer behavior brought on by the crisis in updated designs.

Operations

Diners can’t enter this new Chipotle location

Later this month, the fast casual plans to open its first Chipotlane Digital Kitchen with an order-ahead drive-thru and walk-up window but no indoor access for customers.

The 34-unit casual dining concept is finding solid sales with a smaller restaurant and new service model, giving franchisees another option, according to the founder and CEO.

The store offers a high-tech, contactless experience in what Starbucks bills as a comfortable “third place” environment. But does it deliver on both?

Known for its big, bustling on-premise seating, the newly public Italian beef brand said changing consumer demand is forcing it to consider new store designs.

The 70,000-square-foot space houses a huge commissary, R&D kitchen, tasting rooms, a bistro-style dining area for “family meal," offices and more.

The fast-casual burger chain said it will open its first drive-thru in Maple Grove, Minn., instead of Orlando, as originally planned. Shake Shack said it intends to have 10 drive-thrus by the end of 2022.

The fast-casual gourmet hot dog concept said it needed to focus on convenience to accommodate changing customer behavior coming out of the pandemic.

The 65-year-old restaurant, famous for its fantasy-world decor, celebrity following and frozen hot chocolate, sports a fresh look and menu.

Profitality’s Juan Martinez joins the RB podcast “A Deeper Dive” to discuss why fast-food chains need a good engine under the hood of their newly designed restaurants.

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