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Operations

Dog Haus preps for a new double drive-thru store design

The fast-casual gourmet hot dog concept said it needed to focus on convenience to accommodate changing customer behavior coming out of the pandemic.

Operations

New York City icon Serendipity3 reopens its doors after a major facelift

The 65-year-old restaurant, famous for its fantasy-world decor, celebrity following and frozen hot chocolate, sports a fresh look and menu.

Profitality’s Juan Martinez joins the RB podcast “A Deeper Dive” to discuss why fast-food chains need a good engine under the hood of their newly designed restaurants.

The chain is the latest to debut a new design focused on takeout and seeking more flexible real estate options.

The fast-casual salad chain plans to open its first tech-enabled “drive-in” restaurant early next year in Highlands Ranch, Colo.

Operators are mulling new designs and revamped real estate strategies as the COVID crisis drags on.

The fast-casual chicken chain is rolling out two new prototypes, both with a big focus on off-premise traffic.

As the pandemic hit, fast-food chains rethought their designs. Here’s a look at the most popular elements.

Will cozy cabins or heated tables allow restaurants to continue service even as the weather gets colder?

Eye-tracking, heat maps and other scientific methods helped two operators optimize menu profitability.

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