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design

Operations

Chipotle revises its turnaround plan

The updates include changes in the chain's catering program, new digital enhancements, and a contribution from a Starbucks veteran who's been brought onboard.

Emerging Brands

Tender Greens debuts new flagship unit

See the emerging chain's new prototype design, which is aimed at boosting speed and hospitality.

Operations

Can axing the back of house boost sales?

By Heather Lalley on Oct. 09, 2017

Some operators are moving all storage and prep to be customer-facing.

Emerging Brands

Inside Birdcall

By Heather Lalley on Sep. 14, 2017

A new fast casual ditches front-of-house staff for tablets.

Operations

Tupelo Honey Cafe’s big bar play

By Heather Lalley on Aug. 15, 2017

A one-of-a-kind unit capitalizes on Colorado’s looser liquor laws.

Operations

An aging FSR gets a food hall facelift

By Heather Lalley on Aug. 15, 2017

Will The Proud Bird fly after its multiconcept makeover?

Operations

Newcomers to the retro luncheonette

By Heather Lalley on Aug. 15, 2017

The old-school lunch counter is undergoing a rebirth. The luncheonette design makes smart business sense in an ever-challenging restaurant economy.

Subway starts a new chapter

By Peter Romeo on Jul. 17, 2017

The world's largest restaurant chain intends to freshen its image with a new design, operational changes and menu tweaks. Here's a preview.

Consumer Trends

7 ways a marshmallow cafe is sticking to the trends

By Heather Lalley on Jun. 29, 2017

See how XO Marshmallow Cafe + Wonderland makes the most of its 700 square feet.

Emerging Brands

Inside Sam Fox’s new growth brand

By Heather Lalley on Jun. 13, 2017

Will Doughbird land Fox in the henhouse with high-stakes chain investors again?

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