Operations

5 secrets from restaurant industry leaders

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The Bottom Line: The National Restaurant Association says consumers have “pent-up demand.” But a survey from Kroger’s research arm says consumers want more home-cooked meals.

The chain's "Starbucks Monday" free coffee promotion on the day after the Super Bowl was the most redeemed offer in its history and generated record loyalty signups and strong traffic.

Eliminating the income tax on tips is a Trump priority. Ending the tip credit is not.

The burger chain was thriving early last quarter, thanks to a Spongebob Squarepants promotion. But same-store sales have declined so far this year amid “industry headwinds.”